Social media use in healthcare: A systematic review of effects on patients and on their relationship with healthcare professionals
Smailhodzic E, Hooijsma W, Boonstra A, Langley DJ
BMC health services research · 413 citas
Cómo se estudió
- Diseño
- Revisión sistemática (indexado por PubMed)
- Estudiado en
- Personas
- Resultado principal
- Marcadores de salud y funcionamiento
Quién lo pagó
- Financiación
- Financiación independiente
Según la declaración de financiación del texto completo.
Publicación
- Publicado
- 2016-08-25 · BMC Health Serv Res · vol. 16 · número 1 · pág. 442
- Editorial
- BioMed Central
- Citado
- 864 citas · más que el 99% de estudios similares · 7.0× el promedio de su campo
- Impacto
- Entre el 10 % más citado de su campo
- Referencias
- 55 trabajos
- Acceso
- Acceso abierto (revista) · CC-BY
- Áreas de investigación
- Social Media in Health Education · Impact of Technology on Adolescents · Digital Mental Health Interventions
- Palabras clave
- social media use, patient self-management, psychological well-being, subjective well-being, social media addiction, privacy loss, social comparison, network support, patient-physician communication
- MeSH
- humans, self care, professional-patient relations, health personnel, female, male, consumer health information, social media
4 autores
- Edin Smailhodžić🇳🇱 · autor de correspondenciaUniversity of Groningen
- Wyanda Hooijsma🇳🇱University of Groningen
- Albert Boonstra🇳🇱University of Groningen
- David Langley🇳🇱Netherlands Organisation for Applied Scientific Research; University of Groningen
Resumen
El texto original del estudio, en el idioma en que se publicó.
Background
Since the emergence of social media in 2004, a growing percentage of patients use this technology for health related reasons. To reflect on the alleged beneficial and potentially harmful effects of social media use by patients, the aim of this paper is to provide an overview of the extant literature on the effects of social media use for health related reasons on patients and their relationship with healthcare professionals.
Methods
We conducted a systematic literature review on empirical research regarding the effects of social media use by patients for health related reasons. The papers we included met the following selection criteria: (1) published in a peer-reviewed journal, (2) written in English, (3) full text available to the researcher, (4) contain primary empirical data, (5) the users of social media are patients, (6) the effects of patients using social media are clearly stated, (7) satisfy established quality criteria.
Results
Initially, a total of 1,743 articles were identified from which 22 were included in the study. From these articles six categories of patients' use of social media were identified, namely: emotional, information, esteem, network support, social comparison and emotional expression. The types of use were found to lead to seven identified types of effects on patients, namely improved self-management and control, enhanced psychological well-being, and enhanced subjective well-being, diminished subjective well-being, addiction to social media, loss of privacy, and being targeted for promotion. Social media use by patients was found to affect the healthcare professional and patient relationship, by leading to more equal communication between the patient and healthcare professional, increased switching of doctors, harmonious relationships, and suboptimal interaction between the patient and healthcare professional.
Conclusions
Our review provides insights into the emerging utilization of social media in healthcare. In particular, it identifies types of use by patients as well as the effects of such use, which may differ between patients and doctors. Accordingly, our results framework and propositions can serve to guide future research, and they also have practical implications for healthcare providers and policy makers.
Resumen vía Europe PMC. Los derechos de autor siguen siendo de los autores o la editorial (CC BY).
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